CEAC Issues Updating Form DS-260 18. Once Form DS-260 is submitted, it cannot be changed. Applicants submit DS-260s at the NVC stage for the case to become documentarily qualified and then wait for one to two years for an interview. In some cases, the information on the form becomes outdated during this time. However, given that the document is locked and there is no option to submit a new DS-260, please confirm how DOS prefers applicants update the information included to reflect updates from after submission but before the IV appointment?
Response: Our systems are not designed to allow a DS-260 to be reopened after it has been received and reviewed by NVC. Reopening would take the case out of the intended processing path and further, if NVC were to re-open a DS-260 after a case was documentarily complete, the case would lose its ‘spot in line’ for scheduling, as a new documentarily complete date would be applied to the case. Instead, once the case has been scheduled the post can be informed that there are changes that need to be made to the DS-260, and post can reopen the document to allow updates to be made through the CEAC portal. Likewise, the visa applicant can and should inform the officer at the interview of any information on the form that has become outdated so that the form can be annotated or reopened to be amended by the applicant, as appropriate (see 9 FAM 504.5-3(A) for more information).